Refund policy

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within thirty days without giving any reason. The withdrawal period will expire after thirty days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise your right of withdrawal, you must inform us (GearHub, Europalaan 400, 3256KS Utrecht, The Netherlands, support@gearhub.eu, Phone: +31 30 2001153) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. ``` You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website https://account.gearhub.eu/profile. If you make use of this option, we will immediately send you confirmation of receipt of your withdrawal (e.g., by email). To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and at the latest within thirty days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. ``` We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us without undue delay and in any event no later than 30 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 30 days has expired. We will bear the costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample Cancellation Form (If you wish to cancel the contract, please fill out this form and return it.) – To GearHub, Europalaan 400, 3256KS Utrecht, Netherlands, support@gearhub.eu – I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) – Name of consumer(s) – Address of consumer(s) – Signature of consumer(s) (only if notification is made to Paper) – Date (*) Delete as appropriate.

Special Notes
If you finance this contract with a loan and later cancel it, you are also no longer bound by the loan agreement, provided both contracts form an economic unit. This is particularly likely to be the case if we are also your lender or if your lender uses our services with regard to the financing. If the loan has already been disbursed to us when the cancellation takes effect, your lender assumes our rights and obligations under the financed contract with respect to the legal consequences of the cancellation or return. The latter does not apply if the present contract concerns the acquisition of financial instruments (e.g., securities, foreign exchange, or derivatives). If you wish to avoid a contractual obligation as far as possible, exercise your right of withdrawal and cancel the contract.